Crypto.com® Login* - Helping Center Navigating
Visit the Crypto.com login page and click on the "Forgot Password" option. Follow the instructions to reset. Common Login Issues on Crypto.com: Incorrect Password..
Last updated
Visit the Crypto.com login page and click on the "Forgot Password" option. Follow the instructions to reset. Common Login Issues on Crypto.com: Incorrect Password..
Last updated
If you're experiencing login issues with Crypto.com, here are some common steps and considerations to help you navigate and resolve them:
1. Verify Credentials
Username and Password: Double-check that you are entering your username and password correctly. Ensure that caps lock is off and that you haven’t inadvertently added extra spaces.
Two-Factor Authentication (2FA): If you have 2FA enabled, make sure you are entering the correct code from your authenticator app.
2. Check Network Connection
Internet Connection: Ensure that your device is connected to the internet and that there are no connectivity issues.
VPN and Firewalls: If you are using a VPN or have strict firewall settings, temporarily disable them to see if they are causing login issues.
3. Clear Cache and Cookies
Browser Cache: Clear your browser’s cache and cookies. Sometimes, old data can interfere with login processes.
4. Update Browser or App
Browser or App Version: Make sure you are using the latest version of your web browser or the Crypto.com mobile app. Updates often include bug fixes and security patches.
